Jewelry Protection Plan
Lifetime Jewelry Protection • 3 Year Jewelry Protection • 2 Year Watch Protection
For our watch protection plan, click here.
Our protection plans give you peace of mind that your new jewelry will be enjoyed “for now and
forever”. These valuable plans provide coverage from the date of your purchase for three full years,
or for as long as you own your new jewelry, depending on which plan you choose to purchase.
What is Covered?:
- Broken, worn or bent prongs
- Stretched or broken pearl strands
- Cracked or thinning ring shanks
- Broken chains, bracelets or clasps
- Broken earring posts or backs
- Gouges or discoloration
- Distorted or dented jewelry
- Kinked or knotted chains and bracelets
- Cracked, chipped or scratched gemstones and diamonds
- Loss of diamonds or gemstones
- Free lifetime cleaning and inspection in any of our Ashcroft & Oak locations
- Quality jewelry repairs
- 24 hour guest service (1-866-646-9618)
- No deductibles or hidden fees
- If your jewelry is beyond repair we will reimburse you with a Ashcroft & Oak gift card
For jewelry repairs, visit the Ashcroft & oak store near you or call the 24 hour guest service
number listed above.
Lost or stolen items including loss of pendants and customer abuse of covered product is not covered under the plans.
Other limitations and exclusions apply. See terms and conditions for details.