PRIVACY STATEMENT OF ROGERS ENTERPRISES, INC.
Last updated: January 10, 2011
INFORMATION ABOUT OUR ORGANIZATION AND WEB SITE
Rogers is based in the United States of America. With our affiliates, we are engaged in the retail sale of jewelry and related products and services. This Privacy Statement covers Rogers and its web site www.ashcroftandoak.com.
WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
The information we gather falls into two categories: (1) personal information you supply, and (2) tracking information collected as you navigate through our site.
PERSONALLY IDENTIFIABLE INFORMATION
We will collect personally identifiable information whenever you do the following:
Request a catalog and/or email announcements. You may request that we provide you with email announcements and/or our catalog. To fulfill your request, we will collect your name, mailing address, and/or your email address.
Complete a survey or product review. On occasion, we may request that you complete a survey. Your participation in any survey is completely voluntary. If you complete a survey, we will use the information you provide to help us enhance our stores, this site, and the products and services we offer.
Enter a contest or sweepstakes. From time to time, you may have the opportunity to enter a special promotion, contest or sweepstakes that we offer, either on this site or in our stores. In order to enter a contest or sweepstakes, you will be required to provide certain personally identifiable information such as your name and address. We will use this information to notify contest winners and award prizes. We may also use the information to let you know about our products, services, special promotions or incentives that may be of interest to you. On occasion, we may join with a select third party to offer a promotion, contest or sweepstakes, in which case we may also share the information you provide on your entry form with our co-sponsor so that it can inform you of products or services that may be of interest. Rogers is not responsible for any co-sponsor's use of such information.
When you provide information for any of the above purposes, you may also be asked to provide demographic information, such as your age or state of residence. We use demographic information to analyze and improve our website and the products and services we offer, as well as the quality of your on-line visits. We may also use demographic information to customize your experience and to help us determine whether you may be interested in a particular product or service. In addition, we may from time to time obtain customer names and contact information from select third parties. We may use this information to inform customers about Rogers' products, services, special promotions or incentives that may be of interest.
When you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the site. None of this information identifies you personally; we collect it for aggregate reporting on site activity. For example, we may want to know how long the average user spends on our site, or which pages or features get the most attention. We use this information to make the site more useful to our customers.
Web Beacons. We use "Web Beacon" (also known as "clear GIF", "pixel tag", "data tag" or "image tag") technology to collect anonymous, non-personal information about how our site is used. We use this information to make improvements to our site and to help us plan for technical improvements. This information will not identify you or any other user of our web site as an individual.
E-Mail. We use clear gifs in our HTML - based emails that tell us whether or not you can accept HTML images and, if you can accept HTML, whether or not you viewed the e-mail. We use this information to help us make e-mails about our products and services more useful and interesting. This process does not leave any information on your computer, nor does it collect information from your computer. We do not share or sell this information to others, and we only use it to improve our e-mail communications with you.
We also use a session cookie, which is not placed on your hard drive. A session cookie is a piece of identification between your browser and our server that keeps track of session information. This cookie will disappear when the session expires or when you close your browser.
The "help" function on most browsers contains information on how to set your browser to notify you before accepting cookies or to disable cookies entirely. However, if you don't accept cookies, you won't be able to take advantage of various features on our site that are available to other visitors.
DO WE SHARE THE INFORMATION WE RECEIVE?
Although the information we collect about you is important to us, we are not in the business of selling that information to others. If you enter a promotion, contest or sweepstakes, however, we may share the information you provide us with any co-sponsor of the promotion, contest or sweepstakes. In addition, aggregate information that does not identify particular individuals, such as the number or percentage of visitors who fall within a certain category or categories, may be provided to third parties.
We may also share your information with third parties in the following circumstances:
Agents: We may employ third party agents to perform functions on our behalf. They have access to personal information needed to perform their functions, but may not use it for other purposes. Examples include sending mail, analyzing data, and providing marketing assistance.
Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Statement (unless, of course, the customer consents otherwise). Also, in the unlikely event that Rogers, or substantially all of its assets are acquired, customer information will be one of the transferred assets.
With Your Consent: Other than as set out above, you will receive notice when information about you might be shared with third parties, and you will have an opportunity to choose not to share the information. For example, we might offer you the opportunity to take advantage of a promotion that requires us to share information with a third party. If you do not want your information to be shared, you may choose not to provide the information.
HOW SECURE IS THE INFORMATION THAT WE COLLECT?
Rogers believes in providing a safe and secure information experience for all of our customers. We provide only the most stringent of security measures available on the Internet. We want you to feel comfortable that personal information such as your name and address will be kept safe throughout your entire experience at www.ashcroftandoak.com.
Despite all these precautions, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use the finest quality commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
HOW DO I OPT OUT OR CHANGE MY INFORMATION?
We recognize that you may not want to receive offers or other information from Rogers or a third party. At any time you may request to discontinue receiving offers or other information from us or request that we not provide your information to third parties by following the instructions included in each communication, or by contacting customer service at 1-800-829-2600.
We understand and share your concerns regarding your children's access to the internet and the internet's access to your children. Consistent with the Children's Online Privacy Protection Act, we do not knowingly request or accept information submitted to this site by any visitor under 13 years of age. If we become aware that an individual under 13 has provided information to us through this site, we will not use or disclose that individual's information for any purpose unless required to do so by law.
THIRD PARTY LINKS
This site may contain links to third party sites that are not under our control. These sites have their own policies regarding privacy, and you should review these policies before providing information to these sites. Rogers has no responsibility for linked websites and provides these links solely for the convenience and information of our visitors.
If you have an inquiry or concern about our privacy statement, please contact:
Privacy Compliance Officer
Phone Number : 1-800-829-2600
Email address : firstname.lastname@example.org