Congratulations on your purchase. Thank you for trusting us with your jewelry needs...we genuinely appreciate your business.

Should you decide to change your mind about this purchase, we want to make sure you are aware of our policies regarding returned merchandise. As a general rule, merchandise in like new condition may be returned for a full refund within 30 days from the date of the purchase if accompanied by a valid sales receipt. However, this policy is subject to the following conditions, clarifications, exceptions and fees.

• Watches cannot be returned if worn.

• Any merchandise that shows evidence of wear (i.e. scratches, marks, dents or damage of any kind) cannot be returned.

• Custom special order merchandise is not returnable under any circumstances.

• To receive a full refund, all relevant parts, packaging and paperwork must be returned in like new condition with the merchandise. If anything is missing at the time of the return, fees will be assessed according to the following schedule:

- $50 Missing diamond certification cards or lab reports.

- $35 Missing packaging, instruction manuals or warranty paperwork on any watch.

- $35 Missing watch links (Citizen, Coach or Rado brands).

- $75 Missing watch links (all other watch brands).

• If returned merchandise has been altered (for example, re-sized or soldered, or stones added, removed or replaced), then a restocking fee of 10% of your original purchase price will be assessed up to a maximum fee of $75.

Refunds will be issued in the same tender as the original purchase. Third party credit card refunds (e.g. Visa, American Express, etc.) will be issued only to the same account as the original purchase, and only if the original credit card is presented at the time of the return. Otherwise, third party credit card returns will be accepted for store credit only. Cash refunds will be issued in the form of a check from our Home Office - please allow two weeks for processing.

We hope you are forever satisfied with your purchase, and we thank you again for allowing us to be your jewelry consultant.